Privacy Policy

This policy explains what information Mextro Privé collects, how we use it, and the choices you have.

Information We Collect

• Account information: name, email, phone, and password (stored hashed, never in plain text).
• Order information: billing and shipping addresses, order history, and payment method selection.
• Usage information: pages viewed, products browsed, and items saved to your wishlist or cart, used to improve recommendations.

How We Use Your Information

• To process and fulfil your orders, including shipping and customer support.
• To send order confirmations, shipping updates, and — only if you opt in — newsletter emails.
• To detect and prevent fraud, abuse, and security incidents.

What We Don't Do

We do not sell your personal information to third parties. We do not share your data with advertisers.

Payment Information

We do not store full payment card numbers on our servers. Bank transfer proof uploads are stored securely and are only accessible to authorized staff for order verification.

Cookies

We use session cookies to keep you signed in and to remember your cart. We do not use third-party advertising cookies.

Your Rights

You may request a copy of your data, ask us to correct inaccuracies, or request deletion of your account by contacting us via the contact page.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.